FAQs

What is Msquare?

Msquare is a wholly owned brand of M&M Investment Group LLC. We are registered as a business in the state of Wyoming, USA. We are building the next generation solutions to onboard the next 100 million customers on digital assets.

How does it work?

You can request a new account by clicking on New Account. Once your account has been approved, you will receive an email notification . Shortly after, your Msquare broker will contact you on your provided email address. All further communication will happen via email directly with your Msquare broker.

Who do you accept as customers?

We onboard both indiviuals and businesses. Currently, we are accepting customers from US & Canada. We do not accept customers from OFAC sactioned countries.

Is there a minimum transaction amount?

Yes, our minimum transaction amount for first trade is $1000 and subsequent trades is $25,000 USD for indiviuals. We have no trade limits for business clients.

How can I pay?

You can use your bank account to initiate a Wire transfer to our bank account. Your broker will share with you the wiring instructions for your trade. Wires made before 4 pm EST are processed the same day or they will be processed next business day.

How long does it take to complete a trade?

We aim to complete each trade within 24 hours of receiving the funds.

What information will you request from me?

For KYC and AML compliance purposes, we may request and retain below information. Please note this is not an exhaustive list and we may request additional information fromo you based on our compliance team's guidance.

o name
o e-mail address
o mobile phone number
o date of birth
o ID (Drivers license or Passport)
o proof of address (utility bill or bank statement)
o cryptocurrency wallet id
o bank name, addres, account and routing number
o proof of beneficial ownership (for business accounts)
o source of funds (occupation/business)